Dear Customer,

Thank you for completing the form. To proceed with your warranty claim, please mail or drop off the defective product (excluding Switch Wallet Cases and Chargers) along with all its contents, your name, and email address to the following address:

ATTN: Warranty at Libratel Inc.
23 Railside Road, Unit 4,
North York, ON
M3A 1B2 Canada

Once we receive the defective product, we will ship out a replacement and confirm the shipment via email.

PLEASE NOTE: Customers seeking replacements for Phone Cases or Chargers do not need to mail us the defective item. Our customer support team will reach out to you if further information is needed.

Thank you for your cooperation.

LBT Support Team